A Home Harmony subscription costs $167/month (plus applicable taxes) for an annual plan. A flexible monthly plan is $199.99/month (plus applicable taxes). The monthly plan is flexible and you can pause or cancel the subscription at any time.

Maybe, my service area stretches about from Lake George to Albany, NY, but it doesn't extend too far east or west of the Northway. The best way to verify is to create an account and see if your address is accepted. If it's not, you can still use the app to create a to-do list and get a feel for the service. If you're outside of my service area, I'll be sure to let you know when I expand.

Me, Jamie Gagné, this is a brand new concept and I want to make sure it's done right and I get the best feedback. If the workload gets too heavy, then I'll hire and train someone to work under me directly, I do not intend to outsource this to gig workers or contractors where I won't have full control over the quality of the service and work performed.

Routine maintenance, Seasonal tasks, minor repairs, upgrading fixtures, etc. Basically anything that can be completed in 2-3 hours. When you request a task in the app, it's automatically matched against our internal list of over 100 pre-approved tasks. If your request doesn't directly align with this list, I'll review it discreetly to ensure we can accommodate it, which may involve additional information or a preliminary visit.

Materials are not included in the subscription cost. In most cases, I'll purchase up to $100 of supplies I may need to complete the job and charge the card on file for the cost of materials and email you a receipt. If the cost of materials exceeds $100, I'll contact you to discuss ahead of time. Any item that is decorative like a light fixture or a faucet, you should purchase and have on hand for me to install.

Yes, emergency services are available. Emergency scenarios include immediate issues like burst pipes, electrical faults posing danger, or any problem that significantly impacts your living conditions. In such cases, I prioritize emergency calls to ensure a swift response, aiming to prevent further damage and restore safety and comfort to your home. While regular maintenance is included in your subscription, emergency services might incur additional costs, especially if they are outside of the scheduled monthly visits. For emergencies, use the app to quickly alert me; this will prioritize your request for an immediate response. If your monthly visit has already been completed, emergency services will be charged at an hourly rate of $75/hour (plus applicable taxes).

Of course, your monthly subscription is fully flexible. Pause (or cancel) it at any time in the app, with changes effective from the next billing cycle. For occasional needs, activate the service for just one month and then pause as needed. If you have a lot of projects, the annual subscription is a year paid upfront, and you get a visit every month for a year.

Yes, I'm fully insured. In the unlikely event of accidental damage, you're completely covered.

I am typically available Monday through Friday from 8am to 5pm. If you need me to come outside of those hours, I'll do my best to accommodate you. I break up the day into 3 time slots: 8am-11am, 11am-2pm, and 2pm-5pm. Monthly service visits will typically fall on the same day of the week and time-slot each month.

1. Sign-up for the app. It's free and you won't need to enter a credit card until you're ready to commit to the service.
2. Start populating your to-do list and get a feel for the app.
3. When you're ready to get started, schedule an initial visit. I'll come by and we'll walk through your home together. I'll get a feel for your home's needs and answer any questions you may have.
4. If you are satisfied with the service, you can enter your credit card information in the app and we will schedule the best day for your regular monthly visit.
If you decide the service is not really what you expected, then we'll shake hands and part as friends. No hard feelings.
Once the initial visit is completed, it unlocks the "Subscription" section in the app, so if you change your mind or need to think about it, you can enter your credit card information at any time.